Home & Living

Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Because we sell pre-loved, second-hand items, we do not accept returns or refunds for change of mind, sizing issues, or personal preference.

All items are carefully checked and honestly described before listing.

This does not affect your rights under Australian Consumer Law. If an item is faulty, significantly different from its description, or damaged in transit, please contact us within 7 days of delivery so we can review the issue and resolve it fairly.

Yes. Due to the nature of pre-loved, second-hand items, all sales are final and we do not offer returns or refunds for change of mind, sizing, or personal preference. All items are carefully checked and honestly described before listing.

This does not affect your rights under Australian Consumer Law. If an item is faulty, significantly different from its description, or arrives damaged, please contact us within 7 days of delivery so we can review the issue and resolve it fairly.

Orders are usually processed within 1–3 business days. Once shipped, delivery times depend on the shipping option you choose and your location. Standard shipping generally takes 2–7 business days, while express shipping usually takes 1–3 business days. All orders are sent with Australia Post tracking, which will be provided once your order has been dispatched.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

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Home & Living

2026 Slim Calendar Diary | Week to Opening | Compact Planner Journal

Pastel Baby Blanket 92×92cm | Soft Vintage-Style Nursery Throw

Large Goose Plush Pillow | Oversized Snuggle Cushion & Nursery Room Decor

Montessori Wooden Stacking Rainbow – 6 Piece Pastel Rainbow Toy | Nursery Room Decor

Wade Porcelain Turtle Figurines – Vintage Miniatures Made in England (Set of 2)

19cm Fairy Garden Ornament | Whimsical Woodland Fairy Figurine | Indoor Outdoor Décor

Emoji Flower Cushion Plush – Large Rainbow Smiley Pillow 48 × 48 cm

Large Floral Pencil Case with Double Zip | Black & White Daisy Print

Boys Double Bed Reversible Doona Cover Set – Skull Print | Double Size Bedding

Wicker Desk Organiser with Drawer | Rattan Storage Caddy | Vintage Style Home Office Storage

Vintage Porcelain Style Egg Trinket Box | Blue & Gold Floral Hinged Keepsake

Frequently asked questions